AERO LINK is a professional and reliable company providing comprehensive services to our customers. Whether it is a passenger flight or a cargo flight, AERO LINK’s professional team applies itself to every single trip to ensure quality service. From flight itinerary to cargo volume calculation, our team will make sure every aspect of the trip is well taken care of with heart and soul. Although the arrangements for this cargo flight are slightly complicated in comparison with ordinary commercial cargo flights and this project involved many departments and some at diplomatic level, the process was able to be carried out smoothly with the professional coordination from Lanmei Airlines and various other units; enabling batches of epidemic prevention supplies to be safely and successfully delivered to their destinations, providing support and protection to residents in neighbouring country. AERO LINK plays an important role in this project. Not only was AERO LINK responsible for arranging aircrafts and handling cargo, but our team also had to work closely with local embassies, immigration authorities, diplomatic personnel, civil aviation administration and other units to ensure the aircraft’s take-off and landing permits are granted, the cargo’s import and export documents and packaging specifications are of the required standards. Moreover, AERO LINK is responsible for the baggage and catering arrangements for passengers before the departure of the passenger charter flight. AERO LINK also strived to safeguard the flight to ensure smooth delivery of the anti-epidemic supplies to the destination.
不論是載客或是貨運，AERO LINK專業團隊從行程安排、貨量計算、出入境聯絡，以至地上地下的每一個細節也定必盡心盡力安排。有賴瀾湄航空以及各個單位的專業配合，是次包機安排程序雖較一般商業貨運繁複，但過程尚算順利，好讓一批又一批的防疫用品安全送達目的地，為鄰國居民在全球抗疫物資短缺的環境下送上一份支持和保障。 AERO LINK作為整個運送項目的重要一員，不僅負責安排飛機及處理貨物，更在過程中緊密聯絡當地大使館、入境部門、外交人員、民航局等單位，以確保飛機的起落批文、貨物的進出口文件、包裝規格等能符合要求，在起飛前也為隨行人員跟進行李和餐飲安排。這次項目涉及多個部門及外交層面等的特殊背景，AERO LINK的團隊竭力保障航班以確保順利把物資送達目的地。
AERO LINK has been treating every single charter flight arrangement with diligence since its establishment. Although our team faced a lot of unexpected events during the arrangement of the cargo flights and there were a lot more documents to handle and procedures to follow than usual, our team managed to hold fast to our position and work with dedication. All the epidemic prevention supplies were delivered safely and on time to the destination for the public to fight against COVID-19. We are also pleased that we were able to give relevant parties a hand in sending disease prevention supplies to the public. We would also like to thank our clients for their continuous support and trust, governments of both countries, civil aviation administrations, security bureau, department of health, and the entire cargo team of Lanmei Airlines for their cooperation in facilitating the completion of this task. We sincerely hope that contributions from all parties can help to put an end to the COVID pandemic and prevent it from spreading further. With best wishes from our AERO LINK team, we will always be there and stand by you! Stay safe!
AERO LINK自創辦以來認真應對每一單包機安排，儘管這次貨運包機的安排過程比一般航班出現較多突發情況，需要處理的文件和手續亦較平常繁多，AERO LINK整個團隊堅守崗位、克盡己任逐項應對，最終把全數防疫物資安全和準時送達目的地以供民眾對抗病毒，我們深感欣慰能配合各有心單位為民眾送上防疫保障。衷心感謝客戶大力的支持和信任，兩國政府、民航局、保安局、衛生部門，以至瀾湄航空全體貨運團隊的準確配合，讓這次任務順利完成。